Boys & Girls Clubs of Bay County
"If there is one thing I have learned . . . it’s the importance of quality vendors and the relationships you build with those vendors. These Relationships are built over many years, through many experiences and are based on loyalty. The loyalty that Vision Computer Programming Services has shown towards the Boys & Girls Clubs of Bay County is unparalleled. We requested a Report that showed the number of members that attended our Clubs three or more times a week for a year so that we could provide the information to the Florida Alliance of Boys & Girls Clubs. Vision was able to create an easy to use report in a short time frame and the Florida Alliance was extremely pleased with the format and the information. Thanks for a great job!!!"
Hank Hill, CEO
Boys & Girls Club of the Hi-Desert, Yucca Valley, CA
"Vision Computer Programming is an outstanding organization that I have had the pleasure to work with while using their Member Tracking System™ for the last 8 years at two different Boys & Girls Clubs. Nicole has the kindest of hearts and has always been very patient, understanding, and thorough when resolving issues that come up with Member Tracking System™. Recently I have dealt with Terry and Lisa on questions regarding Member Tracking System™, and I can say that they too were exceptional to work with. Visions has built an awesome team full of kind, loving people. Here at the Boys & Girls Club of the Hi-Desert our staff try to instill a family oriented environment for our members, and I believe that Nicole and her staff have the same vision for their organization."
Shawn Moon, Director of Operations
Boys & Girls Club of the Pikes Peak Region, Colorado Springs, CO
"I think the Vision team is AWESOME! From getting our Parent Portal up and running to troubleshooting the email conversion we went through last year and the everyday workings, you all are ready to help if there are any issues or to take requests and implement changes that help our clubs run more smoothly. I appreciate everything you all do so much more than I can say! THANK YOU!!! "
Kandel Hess, Accounts Receivable Specialist
Boys & Girls Clubs of Yellowstone County, Billings, MT
"The Member Tracking System is essential in our Club's continuing efforts to improve our efficiency and the impact we have on our members. The Vision's staff have been our partners for more than 12 years on a system, which provides us with information we need, when we need it to help improve our efficiency and impact. We have yet to find a need, or very many wants, which the Member Tracking System could not meet."
Brian Dennis, Chief Professional Officer
Boys & Girls Club of Cypress, CA
"Our Club is helping kids succeed in school and in life and thanks to Member Tracking System I have the data to prove it."
Anne Hertz, Executive Director
Boys & Girls Clubs of the Lewis Clark Valley, Lewiston, ID
"Great personal technical support, always available, consistent programming tips, excellent staff to work with are just a few of our thoughts about our interactions with Vision Computer Programming this past year. We have two branches in our organization that are in constant need to share information and Member Tracking has made it so easy! From sharing members and information to running detailed and descriptive reports are just some of great components of the program we have experienced. Since our change to Member Tracking it has increased community involvement and lifetime member tracking. BGCA Annual reports are simpler and not as complicated, as we all once feared, thanks to Member Tracking. I have had Vision employees work more hours and weekends than any other company has done for us. Every staff at Vision makes it simple and understandable. They are forgiving in whatever our mistakes are and willing to clean it up in the most efficient matter. Zenith, Nicole, Aleks, Lisa, Mike and all others that keep them going, THANK YOU! Your program is truly the best and I look forward to our future years together."
John Evans, Executive Director
Boys & Girls Club of Greater Westfield, MA
"It is with pleasure that I write to recommend Vision Computer Programming Services, Inc. for quality of programs, uncomplicated training and a strong support staff. We have been using both the Supporter Donation System and Member Tracking Systems since 2004. During this time we have found that the ability to choose from simple to complex reporting depending on our individual needs is outstanding in comparison to other tracking programs and fundraising software which we have evaluated. In addition, the access to support staff has been exceptional. When we require support, which is normally in the form of a question to obtain a complicated report or mailing, we rarely reach a recorded message, and in those rare moments, we have received a call back generally within 15 minutes. The upgrades are supplied in a timely manner and the website provides us the opportunity to retrieve and download at our own pace. In closing, I underscore the value of working with a highly motivated knowledgeable staff, willing to research innovative options to improve the quality of our solicitations, membership and accounting records. For this reason, if there is any interest in discussing your consideration of Vision Computer Programming Services, I would be happy to be contacted directly."
Lerryn Godden, Business Manager
Marguerite Neel Williams Boys & Girls Clubs of Thomas County, Thomasville, GA
"I just got off the phone with Zenith and I am so impressed with the professional, expertise and expedient service. I have been actively using Vision Computer Programming Services software since 2011 at the Boys and Girls Club and it is amazing.They are always coming out with the latest in data tracking and if I ever have a question or run into a problem I always get a response within 2 hours during business hours and the next day after business hours.They are great and willing to help solve any problem or question that I have.The webinars are wonderful and a great help in learning and navigating through the software.I just love this software and the wonderful people who work at Vision."
Andrian Burns, Unit Director
Boys & Girls Clubs of the Gulf Coast, Gulfport, MS
"At our Boys & Girls club, our experience with Vision customer service has always been excellent. Their willingness and ability to interact with our staff and assist with any reporting needs has proven to be far above and beyond our expectations. The whole team has always provided quick and thorough support as well as being able to follow up with us to make sure that our systems are running well. Recently, we discovered a data entry error on our end of our rolls, and both Veronica and Aleks were quick to offer a solution that saved us hours and hours of work for reporting purposes. Thank you for all you do!"
Naomi Strawhorn, Member Services
Boys & Girls Club of Chambersburg and Shippensburg, PA
"We decided to take advantage of the Online Web Registration in late 2015. Our initial online training with Nicole was extremely helpful. Not only was she showing us (via GoToMyPC) how to create a configuration, but she was actually using our information to develop our personal configuration. Our goal was to have our Summer Camp applications up and running by February 1, 2016. The process for me was slower than I anticipated and I had many questions. Every time I called for help--which was often--my questions were always answered in a very clear way and I left the conversation feeling confident about what I needed to do. One of my questions even led to a change in the program--additional contacts. We did reach our February 1st deadline!! I learned so much through this process and, as the applications are coming in, we are learning what we need to add, change, delete, etc. so it is a work-in-progress and I continue to learn. We now have four configurations available--an after school configuration and a summer camp configuration each for Chambersburg and Shippensburg. Processing the applications is a very simple task and a huge time saver! The time it took to create the configurations was certainly worth it. We are very pleased with how it is going."
Maggie Lattin, Executive Director
Boys & Girls Club of the Golden Triangle, MS
"As a small organization seeking to grow, we all know that having good, clean, well maintained data is vital! However, like many non-profits, high turnover can be detrimental to this process - creating delays in data entry and causing gaps in key reporting areas. Often times, this leaves CPOs at their wits end (especially during annual reporting season) trying to become experts on a very expansive data management system. Thankfully, with Vision, you don't have to be! Their team of experts are not only obviously masters of the system; they also go above and beyond to assist small organizations like ours, with resolving their issues in the most timely manner. Though their staff is small, having your call returned on the same day is standard. The thing I appreciate most is their willingness to work through an issue until it is resolved, no matter how late the hour nor how ill-informed you are about your system! (laughs) Nicole, Zenith, Veronica...on behalf of our entire organization, THANK YOU for what you to do support our efforts to remain outcome-driven!"
Nadia D. Colom, Chief Professional Officer
Boys & Girls Clubs of Springfield, MO
"The Member Tracking System from Vision Computer Programming Services has greatly improved our means of tracking our membership. Our ability to compile data for reports has increased the opportunities for grants and other financial resources. I whole heartedly recommend this program to all Boys & Girls Clubs"
Jeff Long, Director of Operations
The CLUB for Youth
"The only way to enter membership information is through Vision's Online Web Registration. It melds perfectly with your website, eliminates EMPLOYEE error and saves precious time. Updating information for your members annually is simple and seamless."
Bill Ward, Executive Director
Boys & Girls Club of Greater La Crosse, La Crosse, WI
"Vision Computer Programming has THE BEST customer service I have ever personally experienced. Their team is so prompt on helping with any needs that arise. The programs are user friendly and their team guides you through how to use its functions in a way that suits YOU! I am a proud customer of Vision Computer Programming!"
Abby Stauder, Executive Assistant
Sarah Heinz House Boys & Girls Club, Pittsburgh, PA
"Technology is supposed to break down barriers, but sometimes it does the opposite. MTS/Vision is a very effective tool that continues to increase our team’s efficiency so we can devote more effort to building a culture of inclusion through relationships and positively impacting our community, emphasizing our service to youth. The Customer Service that Nicole and her team provides is exceptional. They take time to listen and seek to understand questions/issues, no matter how big or small, no matter the skillset of the user. It is rare when a third party vendor, can exude & demonstrate a similar passion to one’s mission for serving the community. The care & concern that we’ve experienced from their team has been just that. We feel as though they are an extension of our dedicated team. If you are on the fence, they deserve a chance to be considered. The world should have more companies that provide this level of dedication to their clients."
Chris Cavendish, Business Operations
Boys & Girls Club of Elma, Marilla & Wales, NY
"I just wanted to let you know how much I appreciate one of your employees, Fellina Grose. She has helped be numerous times over the years, especially last week. A few days ago I had my laptop serviced for a virus and when it was returned to me, my Member Tracking System was erased from my computer. I thought I had lost all of my data, especially my file folder which held Club member photos from years ago. I was totally in a state of shock. I didn't realize how important all of my data was until it was gone. Fellina was a complete pro through the entire recovery process. She reassured me that all would be restored. Her help was invaluable! Her knowledge and friendly voice made the process a lot more enjoyable. I wish every company representative was as nice and sweet as Fellina. Kudos to you, your company and especially Fellina for a job well done. I will make sure that when I speak to another Boys & Birls Club that doesn't currently have this tracking system, I will certainly recommend your company"
Tracey Karp, Executive Director
Boys & Girls Club of the Wausau Area, Wausau, WI
"Thank you! I just wanted to thank you for everything you guys do for us. The software is very user friendly and the reporting has gotten so much easier over the past several years - thank you for listening to our requests and helping to make our jobs so much easier. The Quick Entry Mobile sign in has saved us many, many hours of staff time - thank you!"
Kim Larsen, Director of Development
Boys & Girls Club of West Springfield, MA
"I really love how versatile the program is. As the Office Manager, I have full access to many different reports that I need to correlate with my records in QuickBooks. It is helpful when working with families who fall behind in payments or pulling reports for the Annual Report. My options and accessibility are endless! More importantly, we had a Membership Clerk who was of an older generation. I was weary that she would struggle with the system, especially since there are so many areas to visit. To my surprise, she quickly picked up the very user-friendly Member Tracking System. I was impressed at her ability to pick it up so quickly and the way in which she utilized the many different areas from signing kids in, to setting up new member profiles, to placing charges in the account!"
Stacey Araujo, Office Manager
Boys & Girls Clubs of Middle Tennessee, Nashville, TN
"If ever there was a resource that is so vital to today's non-profit organization it has to be the Visions Member Tracking Program. In every organization that I have been a part of Visions has been there along side of me to provide me with the necessary data. Our donors, staff and overall community are demanding that organizations such as our Boys & Girls Club track and maintain accurate data--without which we are just sailing along with no clear cut direction or destination."
LaQuinta McGhee, Director of Operations
Boys & Girls Clubs of Central Wyoming, Casper, WY
"Thank you so much!!! The list is exactly what I needed. I would just like to say that the Vision tech support is the best I've ever dealt with! I love that you will personally call us back and we don't have to listen to a machine. I also like that we can leave a message and aren't sitting on hold for hours. Your staff always strives to make things right and that is rare in a company these days!! Thank you again, from one busy, sometimes clueless Vision user!!"
Jessica Baxter, Program Advancement Coordinator
Boys & Girls Clubs of the Emerald Coast, Fort Walton Beach, FL
"The data that our Club tracks via the Vision Member Tracking System program has been easy to manage and reliable. It has resulted in an increased ability to monitor and measure our membership data. Hence, we can report and promote accurate information to donors that continuously results in our ability to secure funding."