"Vision Computer Programming is an outstanding organization that I have had the pleasure to work with while using their Member Tracking System™ for the last 8 years at two different Boys & Girls Clubs. Nicole has the kindest of hearts and has always been very patient, understanding, and thorough when resolving issues that come up with Member Tracking System™. Recently I have dealt with Terry and Lisa on questions regarding Member Tracking System™, and I can say that they too were exceptional to work with. Visions has built an awesome team full of kind, loving people. Here at the Boys & Girls Club of the Hi-Desert our staff try to instill a family oriented environment for our members, and I believe that Nicole and her staff have the same vision for their organization."
Shawn Moon Director of Operations
"I think the Vision team is AWESOME! From getting our Parent Portal up and running to troubleshooting the email conversion we went through last year and the everyday workings, you all are ready to help if there are any issues or to take requests and implement changes that help our clubs run more smoothly. I appreciate everything you all do so much more than I can say! THANK YOU!!! "
Kandel Hess, Accounts Receivable Specialist
"Through out my 17 year career with Boys & Girls Clubs spanning 4 states in the Southeast, I have always used Vision's Member Tracking System (MTS). I have found the software to be reliable and exactly what we have always needed to produce reports that we use often in grant reporting, operation planning, and community engagement. Vision's staff have been prompt, courteous, and very helpful when ever I had a question about the program or when it was time to upgrade to the latest version. I highly recommend Vision for not only the great products they produce, but the customer service they provide."
Hank Hill, CEO - Boys & Girls Clubs of Bay County
"The data that our Club tracks via the Vision Member Tracking System program has been easy to manage and reliable. It has resulted in an increased ability to monitor and measure our membership data. Hence, we can report and promote accurate information to donors that continuously results in our ability to secure funding."
Leslie Hunter-Huff, M.P.A, Executive Director
"I just got off the phone with Zenith and I am so impressed with the professional, expertise and expedient service. I have been actively using Vision Computer Programming Services software since 2011 at the Boys and Girls Club and it is amazing.They are always coming out with the latest in data tracking and if I ever have a question or run into a problem I always get a response within 2 hours during business hours and the next day after business hours.They are great and willing to help solve any problem or question that I have.The webinars are wonderful and a great help in learning and navigating through the software.I just love this software and the wonderful people who work at Vision."
Andrian Burns, Unit Director
"At our Boys & Girls club, our experience with Vision customer service has always been excellent. Their willingness and ability to interact with our staff and assist with any reporting needs has proven to be far above and beyond our expectations. The whole team has always provided quick and thorough support as well as being able to follow up with us to make sure that our systems are running well. Recently, we discovered a data entry error on our end of our rolls, and both Veronica and Aleks were quick to offer a solution that saved us hours and hours of work for reporting purposes. Thank you for all you do!"
Naomi Strawhorn, Member Services
"We decided to take advantage of the Online Web Registration in late 2015. Our initial online training with Nicole was extremely helpful. Not only was she showing us (via GoToMyPC) how to create a configuration, but she was actually using our information to develop our personal configuration. Our goal was to have our Summer Camp applications up and running by February 1, 2016. The process for me was slower than I anticipated and I had many questions. Every time I called for help--which was often--my questions were always answered in a very clear way and I left the conversation feeling confident about what I needed to do. One of my questions even led to a change in the program--additional contacts. We did reach our February 1st deadline!! I learned so much through this process and, as the applications are coming in, we are learning what we need to add, change, delete, etc. so it is a work-in-progress and I continue to learn. We now have four configurations available--an after school configuration and a summer camp configuration each for Chambersburg and Shippensburg. Processing the applications is a very simple task and a huge time saver! The time it took to create the configurations was certainly worth it. We are very pleased with how it is going."
Jane Beaver, Administrative Assistant
"As a small organization seeking to grow, we all know that having good, clean, well maintained data is vital! However, like many non-profits, high turnover can be detrimental to this process - creating delays in data entry and causing gaps in key reporting areas. Often times, this leaves CPOs at their wits end (especially during annual reporting season) trying to become experts on a very expansive data management system. Thankfully, with Vision, you don't have to be! Their team of experts are not only obviously masters of the system; they also go above and beyond to assist small organizations like ours, with resolving their issues in the most timely manner. Though their staff is small, having your call returned on the same day is standard. The thing I appreciate most is their willingness to work through an issue until it is resolved, no matter how late the hour nor how ill-informed you are about your system! (laughs) Nicole, Zenith, Veronica...on behalf of our entire organization, THANK YOU for what you to do support our efforts to remain outcome-driven!"
Nadia D. Colom, Chief Professional Officer
"I have been the Membership Director at our Club for one and a half years, when I started I had minimal experience using any type of database software. I learned how to use the MTS quickly because it's very intuitive and logically organized. I quickly realized that the Club wasn't taking full advantage of what MTS had to offer. Not only is MTS easy to use but Visions has thought of everything that our administrators could ever possibly need in terms of data reporting for BGCA. I assist all departments with running reports on a daily basis. I am asked, 'Can you make a report that shows me...?' and whatever it is, my response is 'Yes, I can!' MTS is my backbone for supporting smooth operations here at the Club. I call Visions A LOT! Not because of system issues, but because I constantly want to learn how to use MTS to its fullest potential. Recently we decided to use the 'Emergency Report/Field Trip Report' for field trips, a critical tool because we serve many members with medical needs. I called Vision's and they added several new components to this particular report based on my request! Just like that the changes were included in the next software update! That is just one example of how supportive and committed Vision is to the BGCA as a client! With all sincerity, I owe a debt of gratitude to this incomparable team! Thank you for your expertise, guidance and reliability!"
Haabiba Whitney, Membership Director
"The Staff at Vision Computer Programming Services provide great customer service to their clients! They always make sure the customer is satisfied before closing out a project. The staff is knowledgeable and provides wonderful customer service in a timely manner! Thank you,"
Jeff Long, Unit Director
"The only way to enter membership information is through Vision's Online Web Registration. It melds perfectly with your website, eliminates EMPLOYEE error and saves precious time. Updating information for your members annually is simple and seamless."
Bill Ward, Executive Director
"Vision Computer Programming has THE BEST customer service I have ever personally experienced. Their team is so prompt on helping with any needs that arise. The programs are user friendly and their team guides you through how to use its functions in a way that suits YOU! I am a proud customer of Vision Computer Programming!"
Alyssa Willey, Executive Assistant
"MTS/Vision has completely changed, for the better, how our organization does business. The web registration feature in particular, has been a very effective tool to connect and reach our parents/guardians. We were like everyone else doing everything on paper. Stop. Take the time to learn the web registration side and it will save you money, time and effort for everyone."
Chris Cavendish, Business Operations
/“I just wanted to let you know how much I appreciate one of your employees, Fellina Grose. She has helped be numerous times over the years, especially last week. A few days ago I had my laptop serviced for a virus and when it was returned to me, my Member Tracking System was erased from my computer. I thought I had lost all of my data, especially my file folder which held Club member photos from years ago. I was totally in a state of shock. I didn't realize how important all of my data was until it was gone. Fellina was a complete pro through the entire recovery process. She reassured me that all would be restored. Her help was invaluable! Her knowledge and friendly voice made the process a lot more enjoyable. I wish every company representative was as nice and sweet as Fellina. Kudos to you, your company and especially Fellina for a job well done. I will make sure that when I speak to another Boys & Birls Club that doesn't currently have this tracking system, I will certainly recommend your company"
Tracey Karp, Executive Director
"Thank you! I just wanted to thank you for everything you guys do for us. The software is very user friendly and the reporting has gotten so much easier over the past several years - thank you for listening to our requests and helping to make our jobs so much easier. The Quick Entry Mobile sign in has saved us many, many hours of staff time - thank you!"
Kim Larsen, Director of Development
"Vision Member Tracking System has become the catalyst for our internal change and growth over the past few years. We have a more comprehensive understanding of our Club members and as such, we are better able to provide a mission-driven Club experience. Vision is helping us with the Formula For Impact, and ultimately, changing kids' lives for the better! Thank you Nicole, Zenith, Bill and Veronica for always providing personal assistance, direction and ideas that keep us on TRACK!"
"I really love how versatile the program is. As the Office Manager, I have full access to many different reports that I need to correlate with my records in QuickBooks. It is helpful when working with families who fall behind in payments or pulling reports for the Annual Report. My options and accessibility are endless! More importantly, we had a Membership Clerk who was of an older generation. I was weary that she would struggle with the system, especially since there are so many areas to visit. To my surprise, she quickly picked up the very user-friendly Member Tracking System. I was impressed at her ability to pick it up so quickly and the way in which she utilized the many different areas from signing kids in, to setting up new member profiles, to placing charges in the account!"
Stacey Araujo, Office Manager
"Dear Nicole and Veronica, I just wanted to let you know how much we appreciate you. You have always been so helpful (and saved me many times when I made mistakes!). We love the Tracking System. This year we incorporated membership cards and you were very instrumental in setting up the template for me. I could not have done it without you! Thank you, thank you, thank you for your time and knowledge! Kids Rock and you do too!"
Vickie Prezelin, Executive Assistant
"If ever there was a resource that is so vital to today's non-profit organization it has to be the Visions Member Tracking Program. In every organization that I have been a part of Visions has been there along side of me to provide me with the necessary data. Our donors, staff and overall community are demanding that organizations such as our Boys & Girls Club track and maintain accurate data--without which we are just sailing along with no clear cut direction or destination."
Dan Jernigan, Chief Professional Officer
"Hello My name is Lena C. Dennard and I work for Investing In Our Youth, Inc. I would like to take to the time to give accolade to Ms. Veronica Prewitt who works with Vision Computer Programming Services, Inc. For the last 4 years I have had the most courteous, respectful and outstanding service from Ms. Prewitt. Whenever I call and leave a message for her, she calls back in a timely manner with a solution and the best Customer Service Assistance EVER! She's never too busy to answer what may seem silly to me but important to her. Veronica makes my job performances much better and expands my knowledge to another level of self independence. If I had to rate her, she would definitely receive a 200 percent from me. For every year that I receive her assistance, my level of knowledge has increased all because of this ANGEL. I LOVE YOU Veronica from the bottom of my heart. You are not only needed but are well appreciated. Continue to provide the best of services you have to offer. My Motto is: When you help simplify what seems complicated into something easy, 'Then You're The One' and you are. God Bless You. Thanks for all you have done."
Lena C. Dennard
"Thank you so much!!! The list is exactly what I needed. I would just like to say that the Vision tech support is the best I've ever dealt with! I love that you will personally call us back and we don't have to listen to a machine. I also like that we can leave a message and aren't sitting on hold for hours. Your staff always strives to make things right and that is rare in a company these days!! Thank you again, from one busy, sometimes clueless Vision user!!"
Jessica Baxter, Program Advancement Coordinator
"The Member Tracking System is essential in our Club's continuing efforts to improve our efficiency and the impact we have on our members. The Vision's staff have been our partners for more than 12 years on a system, which provides us with information we need, when we need it to help improve our efficiency and impact. We have yet to find a need, or very many wants, which the Member Tracking System could not meet."
Brian Dennis, Chief Professional Officer
"Just wanted to say thanks to you guys for all that you have done for us. The Member Tracking System has made a huge difference for us. I've already saved countless hours trying to save data in spreadsheets and the staff tracking features have been an added bonus that I hadn't even considered. Our agency uses other web based MIS’s that are required by some of our grants for various programs and they are all a major pain and not very user friendly. I've been able to virtually teach myself how to use Member Tracking System and have already been able to customize it to some of the programs we run that are somewhat unique compared to the Boys and Girls Clubs. The reports and outcome feature are by far the most helpful feature for us as an increased emphasis is placed on outcomes in many of our public funding sources. I highly recommend Member Tracking System to other after school programs, YMCA’s, or other programs working with youth in community programs. This system is great! P.S. and your customer service is the best I've ever experienced!! I love GoToMyPC!"
Matt Schnars, Program Director
"Our Club is helping kids succeed in school and in life and thanks to Member Tracking System I have the data to prove it."
Anne Hertz, Executive Director
"Great personal technical support, always available, consistent programming tips, excellent staff to work with are just a few of our thoughts about our interactions with Vision Computer Programming this past year. We have three branches in our organization that are in constant need to share information and Member Tracking has made it so easy! From sharing members and information to running detailed and descriptive reports are just some of great components of the program we have experienced. Since our change to Member Tracking it has increased community involvement and lifetime member tracking. BGCA Annual reports are simpler and not as complicated, as we all once feared, thanks to Member Tracking. I have had Vision employees work more hours and weekends than any other company has done for us. Every staff at Vision makes it simple and understandable. They are forgiving in whatever our mistakes are and willing to clean it up in the most efficient matter. Zenith, Nicole, Aleks, Lisa, Mike and all others that keep them going, THANK YOU! Your program is truly the best and I look forward to our future years together."
Beverly Yochum, Senior Membership Services Director
"I have been the Executive Director of the Boys & Girls Club of Eden for over 4 years now. I worked with data entry in the past and absolutely love the Vision program. Accountability is so important when applying for grants, acquiring donations and marketing your organization. Vision has helped us be accountable and accurate. We even received an increase of over $20,000 in funding due to our accuracy and reporting from the Vision program. It is so easy to learn!!. We have a few employees who are afraid of computers but now they enter daily attendance sheets, school grades and even billing and payment information. We also started tracking our volunteer hours and volunteers are excited to know how many hours they have helped us out. The folks at Vision help us set up reports and give great technical support when we have a question. Thanks you guys and keep up the great work!! You’re Great"
"The Ludlow Boys & Girls Club had a database that needed to be updated and customized to meet our needs in tracking over 8,000 donors and prospects. Vision Computer Programming personnel worked with our current database providing us a customized Supporter Donation System that met our criteria at the Boys & Girls Club. For our organization, Vision Computer Programming has provided an extremely valuable database and we are impressed by the features, performance and customization of our database, but more importantly with the assistance of the personnel at Vision who continue to provide support and respond to our needs on a timely basis."
Marty Walters, Development Director
"It is with pleasure that I write to recommend Vision Computer Programming Services, Inc. for quality of programs, uncomplicated training and a strong support staff. We have been using both the Supporter Donation System and Member Tracking Systems since 2004. During this time we have found that the ability to choose from simple to complex reporting depending on our individual needs is outstanding in comparison to other tracking programs and fundraising software which we have evaluated. In addition, the access to support staff has been exceptional. When we require support, which is normally in the form of a question to obtain a complicated report or mailing, we rarely reach a recorded message, and in those rare moments, we have received a call back generally within 15 minutes. The upgrades are supplied in a timely manner and the website provides us the opportunity to retrieve and download at our own pace. In closing, I underscore the value of working with a highly motivated knowledgeable staff, willing to research innovative options to improve the quality of our solicitations, membership and accounting records. For this reason, if there is any interest in discussing your consideration of Vision Computer Programming Services, I would be happy to be contacted directly."
Lerryn Godden, Business Manager
"The Boys & Girls Clubs of Bay County, MI, have been with Vision Computer for over 10 years, their customer service and technical support is outstanding. The Supporter Donation System is very user friendly and allows us to create multiple and very detailed reports on all our donors. The Member Tracking System and the daily backups by Vision is a benefit to any organization. I highly recommend Vision for their wonderful service and great programming. Thank you Nicole, Lisa and all staff for your continued support."